What are the responsibilities and job description for the Chick-fil-A Shift Leader | Detroit Metro Airport Location position at Chick-fil-A | DTW Airport?
At Chick-fil-A, in our kitchens, we try to focus on freshly prepared food crafted with quality ingredients. We serve chicken made from breast meat, breaded by hand in-restaurant. Serving quality food has always been our priority and at our Detroit Metro Airport location, we are looking to add new crew members to our dedicated team.
Leaders ensure guest satisfaction through proper training of employees and adhering to company SOPs. They make sure
team members perform a variety of tasks, from preparing food, stocking supplies, serving, and cleaning tables and
counters, resetting/bussing tables, greeting guests and answering questions. Whether working in an on-trend national
brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling
public.
- Ability to work various shifts in a 7/365 team-oriented environment, including nights, weekends, and holidays.
- Excellent customer service skills and an ability to communicate effectively, in English.
- Strong self-motivation, leadership, and organizational skills.
- Positive interpersonal skills.
- Self-starter able to prioritize and handle various tasks simultaneously.
- Ability to adapt to changing priorities and unexpected situations.
- Proficiency required in reading, writing, and mathematics, in English.
- Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, gripping,
- Standing for long periods of time and the ability to work in an environment with varying temperatures.
Education
Preferred- High School or better
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help