What are the responsibilities and job description for the Guest Services Team Member position at Chick-fil-A (El Camino Real at Scott)?
About the job
Team members are responsible for delivering an exceptional guest experience through consistently providing friendly, responsive service, great food, and a clean restaurant environment for all guests.
GUEST SERVICES TEAM MEMBERS work in a variety of positions such as : drive-thru attendant, front counter cashier, food bagger, hospitality services (indoors or outdoors), etc.
Responsibilities
Taking guest orders and payment
Assembling orders
Serving food and drinks to guests
Replenishing supplies and condiments
Maintaining a clean facility and dining experience (indoors and outdoors)
Ensuring a positive experience for all guests
Minimum qualifications
Excellent interpersonal skills
Able to communicate effectively in English
Able to listen to and input guests' orders and read video monitors
Able to work indoors and outdoors
Able to stand and / or walk during shift and move freely throughout the restaurant, indoors and outdoors
Able to reach, bend, stoop, lift and / or carry up to 50 pounds
Demonstrates integrity and ethical behavior
Self-starter who takes initiative and willingly accepts responsibility
Must obtain a California Food Handler's Card from an accredited organization before start date
Preferred qualifications
Prior experience in customer service, cashier, team member or other restaurant experience a plus
Able to handle money and operate a point-of-sale system
Demonstrate a strong awareness and concern for food quality and safety
Benefits
Competitive pay - Starting at $16.00 / hr; up to $18 / hr
Flexible schedule with day & evening hours
Free employee meals
Closed Sundays
Access to scholarship opportunities
Career advancement & management opportunities
Salary : $16 - $18
