What are the responsibilities and job description for the Front of House Manager position at Chick-fil-A | Eldorado & Ridge?
We are looking for an enthusiastic Leader to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development.
Your Impact
- Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
- Building high performance teams, identifying and coaching leaders for Front of House
- Manage a team of 50 , creating an inspiring vision, coaching and holding people accountable to high standards
- Maintaining a work environment that ensures and promotes food & team safety
- Incorporating the store's vision, mission, and core values, by using Chick-fil-A’s model of Genuine Hospitality.
- Increasing overall restaurant results, working cross-functionally with other store leaders through attending weekly meetings and setting high-level collaborative goals.
Background Profile
- 2 years of Leadership experience
- Hospitality experience (preferred)
- Passion for Chick-fil-A's values
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Saturday
- Weekend availability
Experience:
- Restaurant: 1 year (Preferred)
- Leadership: 1 year (Preferred)
REQUIREMENTS
- Experience as a leader in a customer service and/or production environment.
- Proven ability to lead in quick paced environments as part of a team.
- Basic computer competency.
- Communicates employee performance and policy/procedure violations to the Leadership Team.
- Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels.
- Must be an excellent coach, communicator, and team builder.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Serves as subject matter expert to leadership for ongoing hospitality and service support.
- Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
- Complete understanding of each key position in both the front and back of the restaurant.
- Demonstrates knowledge of the brand and menu items.
- Follows all sanitation and safety procedures.
- Maintains regular and consistent attendance and punctuality.
- Greet guests to make them feel comfortable and welcome.
At Chick-fil-A Eldorado & Ridge we want to build an outstanding team that works hard and has fun! Our goal is to create a gathering place for the community that gives Team Members an opportunity to grow and develop while providing a REMARKable experience to everyone who comes in contact with Chick-fil-A. Here at Chick-fil-A, every Team Member role is more than just a job, it's an opportunity to gain valuable life skills that will help you succeed in any path of life you choose.
Here are some of the great benefits of working at Chick-fil-A Eldorado & Ridge:
- Owner/Operator Matt Bridges.
- Matt is a Well-Established Owner/Operator who is known for Genuine Hospitality towards every guest he interacts with.
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
- Chick-fil-A has the highest customer satisfaction scores for 3 consecutive years
- Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
- Chick-fil-A is on Forbes Lists for: America's Best Large Employers 2022, Best Employers for Women 2021, & Best Employers for New Grads 2021
- Chick-fil-A has awarded $136 million in team member scholarships, with 12,699 winners in 2022.