Kitchen Director

Full job description

A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Director’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow.

Responsibilities:

• 
  Leadership: Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
• Food Preparation and Production: Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
• Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste minimizing, food cost and labor. As well as optimizing productivity Key Performance Indicators.
• Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
• Menu Development and Innovation: Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
• Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
• Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
• Collaboration: Work closely with FOH staff, including the management team and FOH Team members, to ensure seamless coordination and exceptional guest experiences.
• Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
• Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.

Requirements:

• Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
• Strong knowledge of kitchen operations, food preparation techniques and food safety practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team in a fast-paced environment.
• Proficiency in inventory management, cost control and kitchen organization.
• Flexibility to work varied shifts, including weekends and holidays.
• Familiarity with Chick-fil-A's brand and values is desirable.
• Relevant culinary certifications or education is a plus, but not always required.

Compensation/Benefits:

• Competitive Pay - $20-25$/hr
• Bonus opportunities
• Health, dental, vision insurance contributions for active participants
• Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
• Career advancement opportunities
• Closed on Sundays
• Overtime possible
• A fun work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Life Insurance
• Paid Time Off

REQUIREMENTS

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.