What are the responsibilities and job description for the Drive Thru Specialist position at Chick-fil-A - Friendly?
Who We Are: • One of the fastest-growing quick-service restaurants in the country • Industry leader in Customer Service & Hospitality • Faith-based, individually owned & operated company • This location hires starting at age 14 Pay Type: Starting at up to $16/hr, depending on availability and position High School $8.50-$12 per hour 18 up to $14 per hour Full Time and Open Availability up to $16 per hour Position Type: • Full-Time (Mon-Sat availability / 5 day work week / 35 hour min) - 5:30am-2:00pm - 2:00pm-End of day clean up Who We Are: • One of the fastest-growing quick-service restaurants in the country • Industry leader in Customer Service & Hospitality • Faith-based, individually owned & operated company Pay Type: Starting at up to $15/hr, depending on availability and position High School (16/17 years) $10-$11 per hour 18 up to $13 per hour Full Time and Open Availability up to $15 per hour • Who We Are: • One of the fastest-growing quick-service restaurants in the country • Industry leader in Customer Service & Hospitality • Faith-based, individually owned & operated company Pay Type: Starting at up to $15/hr, depending on availability and position High School (16/17 years) $10-$11 per hour 18 up to $13 per hour Full Time and Open Availability up to $15 per hour Position Type: • Full-Time (Mon-Sat availability / 5 day work week / 35 hour min) - 5:00/5:30am-2:00pm - 2:00pm-End of day clean up • Part-Time - varied hours per shift - varied days per week - based on need - based on availability Our Benefits: • Access to Health Benefits for full time employees • Access to scholarships at $2,500 per year • Flexible Scheduling • Sundays off • Leadership Development Programs • Meal Allowances • Positive Work Environment • Uniforms provided after small initial onboarding fee
Requirements/Responsibilities
Requirements:
• Must be available to work Saturdays
• Must be comfortable working outside, if needed
• Must be comfortable using a cash register and iPad
• Must be comfortable training and working in various parts of the Front of House
• Ability to multitask
• Ability to work at a quick, yet efficient and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude
• Ability to communicate effectively with guests and team members
• Customer Service-Oriented
Responsibilities:
• Positive and serving attitude with a warm personality
• Use our CORE 4 model to serve drive thru guests: eye contact, smile, speak enthusiastically, stay connected
• Greeting and serving guests with enthusiasm, courtesy, and hospitality
• Operating the POS at the drive thru
• Look for opportunities to stock or clean when not serving a customer
• Taking orders with speed and accuracy at the drive thru
• Learn all positions, including headset, monitor or bagging, and window
• Checking for product quality and consistency
• Assist leadership in executing opening or closing procedures
• Demonstrate knowledge of the brand and menu items
• Keep up-to-date with new products rolled out by Chick-fil-A corporate
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes