What are the responsibilities and job description for the Full Time Shift Leader position at Chick-Fil-A Granbury?
Shift Leader BOH
RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO
- Managing day to day cash responsibilities
- Overseeing daily inventory needs
- Engaging and resolving customer complaints
- Owning and managing daily, weekly and monthly goals
- Managing day to day business activities, shift organization and restaurant needs
- Managing team member performance and staffing needs
- Executing catering orders and unique customer needs
REQUIREMENTS
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve team members
- Strong commitment to superior customer service
- Ability to manage team member behavioral and performance issues
- Knowledge of computer and internet based software and hardware preferred
- Ability to work in a team environment with shared ownership and responsibility
- Ensure the daily use of systems within the BOH
- Effectively train and develop team members in the BOH
- Ensure the best possible guest experience at all times
- Increase Breakfast and Lunch “Raving Fans”
- Be knowledgeable of labor and food costs
- Be knowledgeable of all BOH Equipment – Operation, Cleaning and Maintenance Schedule
- Maintain personal certifications on all Pathway sections related to BOH
- Coach SAFE standards and ensure that all BOH team members are aware of SAFE requirements
- Work together with Front Counter and Drive Thru Team Leaders to ensure peak performance
- Ensure chemicals are prepared and stored according to standard
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Granbury, TX 76048: Relocate before starting work (Required)
Work Location: In person