What are the responsibilities and job description for the One Bellevue Shift Leader position at Chick-fil-A I West Nashville?
WE WANT YOU TO WORK WITH US!
At Chick-fil-A One Bellevue we strive to be a staple in the community. As a Shift Leader, you will greet our guests with a warm welcome and bid a fond farewell, while striving to ensure our guests have the best experience as possible. Shift Leaders help ensure a smooth experience for our guests and team. Our goal is to provide the best service as possible in a positive/inclusive work environment. Maintaining a clean restaurant, providing a fantastic guest experience, and having a positive attitude are some of the core principles we focus on each day at Chick-fil-A One Bellevue. This role is perfect for experienced leaders that are looking to lead at a high level.
We cannot wait to connect with you!
Responsibilities include:
- Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
- Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Insures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with senior leadership regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.
