Entertainment Producer

Overview

Chick-fil-A’s history is rich with elevated experiences, going above and beyond the fast-food norm to manifest the little things. Shifts in the advertising industry, in concert with our customers’ trust and affinity for the Chick-fil-A brand, all open up an opportunity for Chick-fil-A to extend our role in customers lives and deliver value beyond the expected. Our aim is to provide engaging four-quadrant family entertainment that creates opportunities for co-viewing, co-listening and co-play for the families and fans of Chick-fil-A.

We are looking to produce original entertainment – entertainment not necessarily about Chick-fil-A products or the Chick-fil-A brand -- but rather, content that accomplishes the following:

Connection: provide families a good reason to gather Care: fuel moments of kindness & optimism Community: facilitate conversation, activity & life beyond the screen

The Entertainment Producer role is charged with overseeing the day-to-day creative production of original scripted and unscripted shows produced by Chick-fil-A and its various production partners and content creators. This original programming is intended for Chick-fil-A’s soon-to-be launched PLAY entertainment app and may include scripted podcasts and audio adventures, original animation, reality and game shows, and other live-action scripted or non-scripted programming. Once new series have been greenlit for production, the Entertainment Producer will work under the direction of the Entertainment Creative Director to bring each assigned series to life.

The Entertainment Producer will execute their role through the following key competencies:

• Self-starter: able to initiate and cultivate new ideas
• Steward: able to invest wisely with an eye always toward business impact
• Shepherd: able to harmonize the fragile balance between inspiration and execution
• Student: of entertainment, trends and audiences
• Teammate: working well in both independent and team settings
• Capacity: high workload capability and strong results orientation
• Creative: able to identify creative excellence in all points of production as well as provide direction when received work does not meet a high standard of creative excellence

The Entertainment Producer will report to the Entertainment Creative Director.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

The Entertainment Producer’s responsibilities will include:

• Original Programming: partnering with various production entities and content creators who produce podcasts, live-action scripted video entertainment, animation, game shows, reality, or other non-scripted shows for the slate of entertainment content intended for the Chick-fil-A PLAY app.
• On-Brand: ensuring content matches the vision, heartbeat and positioning of the Chick-fil-A brand; the Chick-fil-A brand has a very specific and nuanced approach, and content will need to be carefully and thoughtfully brought to life in such a way that audiences both internal and external can quickly say, ‘that feels like Chick-fil-A’
• On-Brief: ensuring content accomplishes the objectives set out in each documented brief
• On-Audience: ensuring the content creates value for our audience, engages our audience, and entertains our kids & family audience
• On-Quality: ensuring the writing, narratives, editing, music, audio, pacing, & visuals are of a quality and caliber audiences would expect of entertainment providers and of Chick-fil-A
• On-Time: ensuring content is launched based on an annual slate and drop schedule
• On-Budget: ensuring content is produced based on agreed-to budgets

The Entertainment Producer’s success will be determined by performance in the following areas of responsibility:

Content Execution The Entertainment Producer will oversee day-to-day execution for the development of audio/podcast scripted series and video series, including potentially scripted and nonscripted original programming. Each series has a defined launch season over the course of our annual slate. The Entertainment Producer will seek to produce quality content that captures the attention and imaginations of a four-quadrant audience, stewarding and extending the trust earned by the Chick-fil-A brand over decades of interactions.

Content DevelopmentThe Entertainment Producer will oversee day-to-day production of new content from greenlight all the way through to launch, ensuring each new series is cultivated, curated and critiqued effectively. The Entertainment Producer will be charged with utilizing a keen judgment to ensure creative decisions and executions large and small maintain the integrity of a good story, an entertaining story, a story with stakes, audio, acting and editing – that together result in a product befitting of the Chick-fil-A brand and family audience expectations. With content production and budgets at an all-time high across the entertainment industry, the Entertainment Producer will be challenged to develop quality content that both engages in an environment competing for attention, while also doing so in a manner that is on vision for the Chick-fil-A brand.

Creative CommunityThe Entertainment Producer role will provide informal management of a network of creative collaborators and partners. Management of this community of creative execution partners will require a unique skillset – both imaginative cultivation of creative as well as critical judgment to curate & make decisions in the face of uncertainty and debate.

The Entertainment Producer will be charged to manage a creative community inclusive of:

• Writers
• Studios
• Agencies
• Audio Designers
• Actors
• Casting Directors
• Artists
• Showrunners

Ultimately the Entertainment Producer will be responsible for helping the Entertainment Creative Director to shepherd this broad array of talent toward a common goal of quality product and a repeatable process that motivates the best talent to return to work with Chick-fil-A on future entertainment endeavors.

Minimum Qualifications

• 5-6 years of experience in at least one of the following areas: 
  • Showrunner or principal creative producer for scripted live-action, reality, game show, or animated series
  • Showrunner, head writer, or principal creative producer for scripted podcast series writer
  • Writer for kids/family series 
• Bachelor’s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired

Skills and Abilities: 

• Visionary: ability to see a future not yet in existence, and bring others along to realize that future.
• Collaborator: ability to bring diverse groups across internal and external teams together to work across multiple disciplines, and successfully lead those SMEs toward a common outcome.
• Passion: Go-getter with the relentless pursuit of excellence in a competitive, changing landscape.
• Versatile and Savvy: Enjoys the blend of being skilled at production, relationships, communication, and innovative thinking; an enthusiastic bridge builder across disciplines, groups and personalities.
• Motivation: Strong relationship building and communications skills, able to balance demanding needs while simultaneously motivating people to dream and execute.
• People: Personable and approachable. Exhibits strong interpersonal skills that encourage team cooperation, promotes enthusiasm and motivates relationship-building.

Critical Behaviors:

• Excellence: Gives personal best every day; demonstrates positive attitude and confidence; sets high standards and meets self- expectations; pursues everything with energy, drive, and a need to finish; is committed to and works actively to growing and developing capabilities and capacity; seeks feedback on performance and acts upon feedback received; practices accountability.
• Communication Skills: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
• Creativity: Doesn’t push too hard, let’s intuition guide. Thinks across disciplinary lines; uses the insights or techniques from one discipline to take on the challenges of another. Passionately curious. Thinks and learns and practices their craft all the time. Isn’t discouraged if failure occurs again and again. Tries things that don't work. Learns from mistakes. Persistent.
• Making Complex Decisions: Can solve even the toughest and most complex of problems; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation.

Preferred Qualifications

• 6 years of experience in at least one of the following areas: 
  • Showrunner or principal creative producer for scripted live-action, reality, game show, or animated series
  • Showrunner, head writer, or principal creative producer for scripted podcast series writer
  • Writer for kids/family series 
• Specialization in family-based entertainment
• Specialization in scripted podcasts and audio adventures
• A versatile mind, with a track record of successfully leading multiple types of creative work
• Manages deadlines and quickly adapts and re-prioritizes from execution to launch
• Ability to work independently with minimal direction
• High attention to quality & detail
• Maintains highest level of confidentiality

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education