Lead Advisor, Facilities & Equipment Regional Support

Overview

The Lead Advisor will: • Respond promptly to requests for facilities-related repair work and be responsible for developing scopes of work collaboratively for our General Contractors to execute for a multitude of projects, including but not limited to HVAC, Plumbing, Roofs, Equipment, etc. • Serve as a regional project management professional initiating and executing work in conjunction with General Contractors, Field Consultants, Operators, and third-party vendors. • Be the central liaison between operators, field-facing support, and internal stakeholders, as it pertains to all things facilities and equipment.

Responsibilities

• Work closely with multiple departments, teams, field staff, and Operators to ensure the current facilities and equipment meet the needs of the business • Support the resolution of Operator issues/escalations and overall satisfaction with programs and initiatives • Educate relevant stakeholders on key initiatives and processes • Review and execute cross-functional scopes of work for the organization (including, but not limited to: Specialty Consulting, Test and Rollout, mall remodels, warranty) • Contribute to projects that support restaurant quality improvement initiatives across the organization • Access and organize data and content in order to create effective reports and develop insights • Ensure regional Facilities & Equipment spending does not exceed allotted resources • Provide 24/7 emergency support to restaurants, including rotational after-hours phone service • Serve on inter and cross-departmental teams across the organization to represent the FEQ field perspective • Enhance and develop strong business relationships across the organization with an eye toward ensuring all functions are aligned for maximum operator satisfaction and representation • Facilitate meetings and lead cross-functional teams in order to achieve desired business outcomes • Always be open to new ideas and methods that might increase the effectiveness of the work we do

Minimum Qualifications

• Strong interpersonal, communication, and collaboration skills • Ability to adapt to changing technologies and priorities • Attention to detail and organization skills • Functional computer skills (Microsoft Office Applications, especially Excel and Word, and other applicable software). • Project management experience • Strong personal initiative with limited need for close supervision • Ability to work well in a team environment • Positive orientation towards difficult challenges

Preferred Qualifications

5 years of working experience in a corporate environment

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education