Sr. Lead Software Engineer - Customer Payments

Overview

Chick-fil-A is looking for a Sr. Lead Software Engineer that will design, build, and support software for Chick-fil-A's Customer Payments team. As Chick-fil-A continues to expand, the importance of reliable, available, and flexible payment systems is a critical part of supporting a remarkable guest experience. The customer payments team is positioned to help provide a robust platform for processing Chick-fil-A payment traffic including gift cards, card payments, and digital wallets.

As an individual contributor, your technical contributions will help set the standard of well-written, documented, and clear microservices powering a growing platform designed to process billions in payment volume. You will also be responsible for the maintenance, monitoring, deployment, and secure and reliable operation of new and existing applications. Your contributions will build upon established frameworks, extend frameworks to support new functionality, and help define new frameworks and standards for the team to build upon.

The ideal candidate is an experienced software engineer with domain experience in the payments industry including hands on knowledge of distributed, highly available payment systems. The ideal candidate should have an innate curiosity to dive deep and learn, sharing those data driven learnings with other engineers. The ideal candidate is ready and enthusiastic to mentor, work collaboratively, and elevate other engineering team members.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Influence solution architecture decisions for the payment's team
• Lead delivery and operations of the payments team through individual contributions and influence. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others through influence and half contributing engineering work themselves.
• Lead other engineers through influence and mentorship by exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and writing engineering designs.
• Assist in interviewing and onboarding of other engineers
• Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers (especially lead engineers) outside of your team
• Guide partner-led engineering workstreams, contributing to solution design and code reviews
• Guide engineering team in adoption of Chick-fil-A software engineering standards
• Identify & propose emerging software engineering technologies, methodologies and/or approaches

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights.  The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours. 

Minimum Qualifications

• Broad and deep programming experience in Go, Java, JavaScript, Python, or other comparable languages
• Experience designing and maintaining complex software solutions with some experience in the payment's domain
• Experience mentoring, including good interpersonal and team collaboration skills
• Experience working with Infrastructure as Code
• Experience with SQL and data modeling
• Experience with source control systems like Git
• Experience implementing application security, software design patterns, and the SDLC
• Proven ability to positively influence the engineering culture and practices in a professional environment

Preferred Qualifications

• Experience with test-driven development, continuous integration and deployment, Scrum discipline, or comparable software development practices
• Experience developing and delivering microservices using Kubernetes and docker
• Deep understanding of AWS architecture
• Familiarity with version control systems and code merging/branching; specific experience with git desirable
• Experience working with an agile development methodology featuring sprints, points estimation, and daily standups
• Experience with Kafka, Amazon SQS, or similar
• Experience with integrating and managing payment's terminals

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education

Major/Concentration