Overview

As a warehouse team member, you will report to a warehouse supervisor and be responsible for supporting a variety of duties including unloading, putting away, picking, staging and loading product at the Chick-fil-A Supply Distribution Center in Cartersville, Georgia. Additionally, you will play a key role in supporting the cleanliness and sanitation of the warehouse. To be successful, you will support the warehouse manager in driving overall efficient and accurate movement of products through the DC to enable excellent service to Operators. Warehouse staff will also help drive continued innovation at an operation like no other in the food service industry.

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A® restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A believes it’s best able to serve current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This new subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.

Responsibilities

As a warehouse staff member, you are a key driver in the efficiency, organization and cleanliness of the warehouse by ensuring that:

• product is promptly unloaded into the warehouse and loaded onto outbound trucks according to company policies and weight/loading restrictions;
• Product is properly staged and prepared for efficient loading procedures;
• All equipment is safely operated (e.g., forklifts and pallet jacks)
• Food safety standards are maintained throughout the warehouse
• Technology such as scanners are accurately and effectively operated
• Data is entered correctly
• Product is accepted and returned in accordance with company policies

Other duties may also be assigned from time to time.

Business Requirements

To be successful in this role, you must:

• Work consistently in extreme temperature conditions such as the freezer
• Complete physically demanding work, including frequently lifting up to 65 pounds and occasionally moving with mechanical assistance up to 2,000 pounds
• Reach, bend, and stoop while performing work
• Work with and handle cleaning chemicals as needed
• Work while standing for several hours at a time
• Prepare for a flexible schedule including weekends, holidays and rotating shifts
• Wear all appropriate clothing safety equipment as required for the task being performed according to the employee handbook and PPE safety requirements
• Manage pressure and conflicting demands; prioritize tasks and workload
• Communicate effectively across stakeholders including DC management
• Adapt to change and respond to difficult and challenging situations in a professional manner

Customer Relations

As a warehouse staff member, you intimately know the needs of customers and are able to treat all parties with dignity and respect in difficult situations and maintain a positive, service-focused mindset.

Additional Information

As a warehouse staff member, you are:

• A self-starter with excellent project management and organization skills
• Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
• Keenly interested and engaged in finding solutions for continuous improvement
• A detail-oriented but creative problem solver and communicator (both written and verbal)
• Able to anticipate needs, lead multiple projects, and manage shifting priorities
• Able to travel for 5 percent of the job

Behaviors Most Critical to this Job

As a warehouse staff member, you are also:

• A skilled communicator across all levels of an organization, with both teammates and suppliers.
• A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
• A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
• Committed without compromise to food safety for customers and a safe workplace for colleagues.
• Inspired to uphold Chick-fil-A values and act with integrity.
• A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
• A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
• A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Minimum Qualifications

• High School Diploma or Equivalent (GED etc)

Required Level of Education

Preferred Level of Education