What are the responsibilities and job description for the Shift Leader position at Chick-fil-A Joppa Road?
Job Description
Job Description
Do you have leadership experience and are looking for a great opportunity to impact others and lead a team?
Join us as in a leadership role at Chick-fil-A Joppa Road. This hands-on management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth and has room for advancement in our restaurant.
A leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching / developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type :
Full-time and Part-time
Our Benefits Include :
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities (must reapply each year)
Competitive pay
Team Leader Responsibilities :
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and / or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements :
At least 18 years old upon hire date
1 year(s) of leadership experience leading a team of five or more people
Reliable and timely transportation to and from work
Available to work a variety of shifts to include daytime, swing, evenings, and weekends (Friday / Saturday)
Ability to work 35-40 hours per week
Ability to work in a fast-paced environment
Ability to stand for long periods of time
Strong people skills with a desire to serve and work alongside fellow Team Members
Strong commitment to superior customer service
Ability to address and manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Shift Leader?
Sign up to receive alerts about other jobs on the Shift Leader career path by checking the boxes next to the positions that interest you.
