What are the responsibilities and job description for the FOH Team Member position at Chick-fil-A | Liberty?
Calling all customer service professionals!
Don't miss your opportunity to join our TEAM at such an exciting time! In addition to our newly renovated building, the positive culture we have built is just as impressive! In 2023, we were the #7 fastest growing restaurant out of 3,000 locations nationwide. We were also recognized as performing in the top 10% for employee retention for 2023. We are passionate about providing a positive environment and would love for you to join our TEAM and experience first-hand why we are so proud to be Chick-fil-A of Liberty!
Compensation
- Full-time pay ranges from $16/hr to $18/hr, based on scheduling availability.
- Part-time pay is $14.25/hr. *Must meet minimum scheduling requirements of at least 22 hours per week.
- $13.75/hr positions are available to those who would like a more limited schedule of 17 hours per week.
- We offer part-time shift differentials of $.50/hr for closing shifts and/or 8 am - 4 pm shifts with 5 days of availability.
- We offer a part-time shift differential of $.25/hr for open availability on Saturdays.
- We offer a $.50 raise for every 1,000 hours worked.
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Ability to work outside in the Drive Thru during summer, winter, spring, and fall seasons
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10-20 lbs on a regular basis
- Have the ability to stand for long periods of time
At Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, Team Members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience necessary.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
College scholarships available to all Team Members- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Free Food - Enjoy your favorite Chick-fil-A meal while you are on break!
- Intentional growth and development to help you reach your professional goals. We believe we have the best Team Members around and that is why we almost exclusively promote from within.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- Paid Time Off accrual
- Medical benefits for full time employees
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
REQUIREMENTS
- Must be able to work in Liberty, Missouri
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Must be at least 16 years old. *Please apply to the FOH Team Member, 15 year old position, if not 16 yet.
- Must work well under pressure while providing excellent customer service in a fast-paced environment
- Must be able to respond to changes or edits to orders quickly and efficiently
- Must be able to work the entire shift on your feet
- Must be able to lift 15 - 20 pounds
- Must be able to work outside in the Drive-Thru throughout all four seasons
- Reading, writing, basic math, and verbal communication skills required
- Must be able to work in a fast-paced and hospitality focused environment
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Salary : $14 - $50