What are the responsibilities and job description for the Shift Manager (Coach) position at Chick-fil-A Mentor FSU?

Job Description

Are you a friendly and team-driven individual with exceptional communication, leadership, and problem-solving skills? If so, we have an exciting opportunity for you to join our team as a Shift Supervisor at our award-winning fast food restaurant! Bring your leadership and customer service skills to our fast food restaurant and become a customer service or kitchen leader of our dynamic team.

At our restaurant, we value our leaders and offer a supportive work environment where you can grow and develop your skills. As a Shift Manager, you will play a vital role in our mission of developing a culture that calls for the very best from its people and the organization they represent!

Why You'll Love Working for Us :

Work-Life Balance : We understand the importance of personal time and offer flexible schedules that prioritize work-life balance, working part-time or full-time between 32-45 hours per week.

Growth Opportunities : We are committed to investing in our employees’ growth and development. We provide opportunities for career advancement, manager / leadership development, and ongoing training.

Industry-Leading Customer Service : Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.

Team Spirit : We work hard, but never miss an opportunity to celebrate our achievements together.

Comprehensive Training : We provide thorough training in all aspects of our restaurant operations.

Benefits :

Competitive compensation ($17-$22 / hr, based on availability)
Paid Time Off (PTO) accrual plan. (Full-Time Only)
Employee Meals
Healthcare, Dental, Vision, Insurance contribution.
401-K Matching
Monthly Meal allowance
Leadership coaching & development
Scholarship opportunities up to $2,500 per year
Tuition Assistance up to $1500.00 per year
Paid Uniforms
Sundays off

Responsibilities :

Maintain positive working relationships and provide direction and feedback to all employees.

Collaborate with the management team to train and track the performance of new Team Members.

Motivate Team Members to maintain high customer service scores.

Ensure timely completion of shift tasks and opening / closing responsibilities.

Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.

Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.

Qualifications and Skills :

Must be 18 years of age or older.

Associates Degree or higher in a business, hospitality, or culinary-related field, preferred.

Must meet availability requirements, including at least 32 hours per week with availability on Fridays and Saturdays.

Experience as a leader, preferably in a customer service or kitchen environment.

Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.

Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.

Team-oriented, adaptable, dependable, coachable, and strong work ethic.

Ability to communicate effectively with guests and team members as a supervisor / leader.

Understand the federal and local health code regulations (willingness to take certification exam).

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

Salary : $1,500 - $2,500

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Shift Manager (Coach)

What are the responsibilities and job description for the Shift Manager (Coach) position at Chick-fil-A Mentor FSU?

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