What are the responsibilities and job description for the Chick-fil-A Team Member position at Chick-fil-A Mile of Cars DTO and Chula Vista West FSR?
Overview :
As a Chick-fil-A Team Member, you will play a crucial role in delivering exceptional customer service and maintaining the high standards of quality and cleanliness that Chick-fil-A is known for. You will be responsible for performing various tasks in the front-of-house and back-of-house operations, ensuring that every guest has a positive dining experience.
Key Responsibilities :
Customer Service :
Greet customers with a warm and friendly attitude.
Take and process customer orders accurately and efficiently.
Address customer inquiries and resolve any issues or complaints with professionalism.
Maintain a positive and enthusiastic demeanor while interacting with guests.
Food Preparation :
Prepare food items according to Chick-fil-A’s recipes and standards.
Assemble and package food orders for dine-in, drive-thru, or delivery.
Ensure all food products are handled and stored properly to maintain quality and safety.
Cleanliness and Maintenance :
Keep work areas, dining areas, and restrooms clean and organized.
Follow proper sanitation and safety procedures in food handling and preparation.
Perform routine cleaning tasks, including washing dishes and utensils, and disposing of waste.
Team Collaboration :
Work collaboratively with team members to ensure smooth and efficient operations.
Communicate effectively with colleagues and supervisors to address any operational needs or concerns.
Assist in training new team members as needed.
Qualifications :
Customer Service Skills : Excellent interpersonal and communication skills with a focus on customer satisfaction.
Attention to Detail : Ability to follow recipes and procedures accurately while maintaining high standards of quality.
Teamwork : Willingness to work as part of a team and support colleagues.
Flexibility : Availability to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications :
Previous experience in a customer service or food service role is a plus but not required.
Basic knowledge of food safety and sanitation practices.
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