What are the responsibilities and job description for the Getwell Rd. Team Member position at Chick-fil-A Olive Branch/Getwell Road?
Full-time: Starting at $16/hr
Part-time: Starting at $14/hr
We have two different positions available. We have Front of House (FOH) and Back of House (BOH) positions available.
FOH Role Summary: Foster an environment of excellence by Winning Hearts Everyday and providing great Hospitality in a fast paced environment. Guest facing position.
BOH Role Summary: To prepare, cook and present food safely, quickly and efficiently, with the key aim of delivering food to our customers within 90 seconds.
General Responsibilities:
- Read, understand and comply with all parts of the Team Member Handbook
- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
- Deliver portions that are correct and meet all weight and presentation expectations.
- Execute FIFO (First In, First Out) model is being followed.
- Protect the customer experience by ensuring packaging, food presentation and quality is top level.
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the certification process and look for opportunities to be cross-trained.
- Be responsible to fill your shift if you are not able work.
- Ensure your appearance is in compliance with the Handbook
- Be a team player
Requirements
- Available to work a minimum of 20-40 hours per week
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
- Great attitude
- Outgoing and fun
- Hard working
- Dependable
- Honest
- Team-player
- Positive attitude & role model
- Responsive to teams needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
At Chick-fil-A, being a team member is more than just a job, it is an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.
Salary : $14 - $16
