What are the responsibilities and job description for the Back of House Manager Chick-fil-A RedBird position at Chick-fil-A Restaurants?
Location:
Chick-fil-A RedBird
3502 West Camp Wisdom Rd
Dallas, TX 75237
Candidate Profile
We are seeking a Back of House Leader who embodies the following traits and meets these requirements:
• Consistent and Reliable: Dependable with a strong sense of accountability.
• Cheerful and Positive Attitude: Maintains a friendly and uplifting demeanor.
• Service-Oriented: Loves serving and helping others with enthusiasm and care.
• Customer Service Focused: Demonstrates a commitment to creating exceptional guest experiences.
• Strong Interpersonal Skills: Effectively communicates and works well with diverse team members.
• Detail-Oriented: Pays attention to every detail to ensure operational excellence.
• Adaptable Multi-Tasker: Excels at managing multiple tasks and priorities in a dynamic environment.
• Team Player and Independent Worker:
Thrives in both collaborative and self-directed settings.
• Flexibility: Willing and able to work a variety of shifts to meet operational needs.
• Physical Capability: Can lift and carry 10-50
Ibs. regularly and stand for extended periods.
Responsibilities include:
• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures
Back of House Responsibilities:
• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
