JOB DESCRIPTION :
At Chick-fil-A Norterra, Directors are leaders who oversee a unit of the business (hospitality, kitchen, training, etc). Directors are responsible for providing clear direction for managers, coaching managers to success, and providing ESRA (expectations, skills, resources, and accountability) for a department while reporting to the Executive Director or Operating Partner. For this position, we are looking for a growth-minded, humble, entrepreneurial leader who is interested in not simply a job but building a career with our brand. This leadership role requires a strategic approach to operational efficiency, team development, and customer satisfaction, supporting Chick-fil-A's commitment to continuous improvement and excellence.
BASE WAGE :
- Compensation : $24-$25 / hour overtime pay ($55,000-$70,000 / year), flexible for the right candidate
BENEFITS :
Health / Dental / Vision Plans (30 Day waiting period)Paid Time Off : 56 hours Paid Vacation is accrued based on hours workedRetirement (1 yr waiting period) : 401K match; first 3% matched fully, additional 2% matched 50%100% Meal AllowanceUniform discount, annual credit is offeredProfessional development coachingHolidays : Closed every Sunday, Thanksgiving, Christmas Day, and modified hours on other major holidaysWHO YOU ARE :
You are aligned and demonstrate our values of care, unity, and relentlessness in your daily life.You are deeply motivated by seeing the development of leaders within the organization.You are willing to get your hands dirty. You are servant minded.You are proactive in communicating feedback and crave receiving feedback.You have experience in a leadership role within an organization.You hold others accountable and hold yourself accountable.You practice outrageous hospitality and care about the little things.You understand how to lead a team without being physically present.You have strong organization and time management skills, both for yourself and for a team.You are willing to be available to work some evenings during the week and Saturdays.WE WOULD LOVE IT IF :
You have worked in the restaurant / hospitality industry.You are motivated by demonstrating care to guests and your team.You want to build a career with Chick-fil-A.You have completed your bachelor’s degree or possess comparable work experience.WHAT YOU WILL BE RESPONSIBLE FOR :
OPERATIONAL LEADERSHIP : Providing strong leadership and guidance to the front of house team, including team members, team leaders, trainers, and managers to ensure smooth operations and consistent hospitality and food quality.PROCESS IMPROVEMENT : Lead efforts to evaluate and improve systems, processes, and team performance to drive sustainable growth in sales and profitability.ELEVATING LEADERS : Recruit, train, and grow team members and leaders through intentional development and mentorship.RESOURCE STEWARDSHIP : Set and monitor store goals, focusing on key metrics such as guest satisfaction, food safety, and financial performance.COMPLIANCE : Ensuring compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
Salary : $55,000 - $70,000
