What are the responsibilities and job description for the Operations Director position at Chick-fil-A Restaurants?
At Chick-fil-A Dickson City, we are seeking a highly skilled Operations Manager to join our leadership team. This individual will be responsible for providing operational oversight and strong leadership to the team.
The successful candidate will have the opportunity to lead, grow, and serve in a fast-paced environment. They will be involved in multiple operational aspects of the restaurant while also business planning and strategizing.
This is a unique opportunity for a key individual to impact the day-to-day team members and business functions of a Chick-fil-A restaurant. Our leader will be intentionally developed, and long-term this person will have the opportunity to serve as a top leader in an even larger capacity.
Key Responsibilities:
- Model Core Values: Positively impact the team and culture by modeling core values and demonstrating servant-leadership mentality.
- Lead and Coach: Lead and coach the team by being hands-on in the operation and building relationships with the team/customers while leading the team toward goals.
- Hold Team Accountable: Hold team accountable for operational excellence and train and develop team leaders and members through coaching, feedback, and goal-setting.
We are looking for someone who is organized, detail-oriented with a strong sense of follow-through and results-oriented. The ideal candidate will have high emotional Intelligence, passion for people, and delivering world-class service.
