What are the responsibilities and job description for the Restaurant Training Director position at Chick-fil-A Restaurants?
The Restaurant Training Director is a great opportunity for the right leader. We are seeking individuals with integrity, a servant's heart, excellence, a growth mindset, professionalism, and flexibility. This individual will be interacting and lead 125 team members at the restaurant, therefore, having the opportunity to impact the lives of each team member.
The Restaurant Training Director will need to know and understand all aspects of the restaurant; is responsible to train all newly hired team members; maintain the continued training of all current team members; oversee a group of Trainers; complete all required administrative paperwork such as creating training plans for in restaurant training, track each team member’s training, meet and check-in with the trainers; must work inside the restaurant in different positions, lead shifts if needed and evaluate team members performance of positions alongside the leadership team.
Qualifications
- 2 years of experience in training and developing a team (restaurant setting preferred).
- Hands on day-to-day operations. 15% administrative and 85% hands on inside the resturtant position
- Must be able to handle fast-paced environment.
- Detailed-oriented/organized.
- Strong time-management.
- Strong Verbal/Written Communication.
- Must be able to handle difficult situations and a diverse team.
- Passion for developing people.
- Strong leadership skills.
- Strategic thinker.
- Goal-oriented.
- Results and relationship driven.
- Desire to grow.
- Ability to work in a team environment.
- Ability to make decisions quickly.
- Ability to anticipate problems before they happen.
- Ability to motivate others.
- Ability to create plans and goals and then to execute those plans to reach set goals.
- Effectively coach and give direction.
- Outgoing, genuinely friendly.
- Holds to high standards.
- Professional in appearance and action.
- Observant.
- Tech Savvy.
General Expectations
- Participate in Team Meetings and Outings
- Conduct one on ones with leadership development team
- Consult and coach from knowledge and experience
Resources
- Pathway
- Books: Heart of Leadership; The Secret
- Podcasts: Subscribe to a leadership podcast and cue me in when we meet
Benefits
- Paid Time Off
- 401K
- Medical Insurance
- Scholarships $1000-$2500
- Sundays off
- Community CARE opportunities
- Leadership Development
About Chick-fil-A
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, Chick-fil-A Broad Creek Crossing is committed to serving our guests through quality, \REMARK\ able service and care.
Job types: Full-time
Work location: On-site- Chick-fil-A Broad Creek Crossing Norfolk, VA.
Salary : $22 - $24
