What are the responsibilities and job description for the Catering Assistant position at Chick-Fil-A Sawmill Road?
General Responsibilities
- Identify catering opportunities and follow up on opportunities through phone calls and
visits to potential catering guests
- Leverage established corporate partnerships and relationships with Raving Fans®
- Ensure a REMARKable pick up and/or delivery guest
experience
- Follow up with guests for feedback and to inquire about their recent experience
In-Restaurant Responsibilities
- Work closely with operations and kitchen staff to ensure the Restaurant has all food and paper goods needed to prepare upcoming catering orders
- Ensure the catering equipment and catering area in the Restaurant are clean and organized
- Create and maintain documentation around all Restaurant catering procedures
- Continually evaluate all catering guest service
- Be an ambassador for the brand by building relationships with local community members on a regular basis
- Identify potential catering guests at catering events
- Maintain and continue to grow existing catering relationships (i.e., surprise and delight a guest at work with his or her favorite Chick-fil-A menu item, mail a handwritten thank you note thanking a guest for his or her partnership with Chick-fil-A)
- Distribute marketing materials to potential catering guests to continue building awareness of Chick-fil- A Catering
Skills & Qualities:
- Proven self-starter
- Strong leadership skills
- Capable and passionate about building relationships with guests
- Organized, strong planning and project management skills
- Ability to keep proper records and documentation of sales
- Strong communication skills
- Detailed and observant
- Ability to multi-task and delegate responsibility when appropriate
- Ability to make decisions quickly
- Resilient - able to handle setbacks