What are the responsibilities and job description for the Team Member position at Chick-fil-A | Seaboard Commons?
Restaurant Team Member (Full-Time or Part-Time)
Are you looking for an excellent job that could become a career? Do you want to work with a stellar team of generous and hardworking people, and for a company that deeply respects its employees? Does the idea of working in a fast-paced environment sound like the best way to spend your work day? Is good hospitality important to you? If you answered yes to these questions our Front of House Team Member position might be the perfect job for you! Even if you have no experience working in a restaurant consider joining our team.
Here at Chick-fil-A Seaboard Commons, we’re looking to bring on to our Front of House staff a dedicated, friendly, fun-loving, and responsible person to help take our restaurant to the next level. As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru. Here at Chick-fil-A, we are stewards of excellence.
Restaurant Team Member Benefits
1. Competitive pay
2. Insurance options
a. Medical
b. Dental
c. Vision
d. Life
3. Paid time off
4. 401-K retirement options
5. Scholarships & free college tuition
6. Closed Sundays
7. Flexible Hours
8. Employee meals
Team Member Responsibilities
1. Must maintain cleanliness & sanitation standards
2. Must adhere to all food safety standards
3. Must wear the appropriate work clothes
4. Must work with a sense of urgency
5. Required to arrive to work on time
6. Must be teachable
7. Must work well as part of a team
8. Read, understand and comply with all parts of the Team Member Handbook
9. Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
10. Become proficient in the area of work (Front of House).
11. Seek to surpass customer expectations, specifically in politeness and attentiveness.
12. Deliver portions that are correct and meet all weight and presentation expectations.
13. Protect the customer experience by ensuring packaging, food presentation and quality is top-level.
14. Show up on time, have a great attitude and work hard for your entire shift.
15. Constantly improve yourself by finding ways to do your work better and faster.
16. Ensure your appearance is in compliance with the Handbook
17. Be a team player
18. Display good stewardship and a sense of ownership for the business
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
- Must be available Fridays and Saturdays
- Must be prompt to scheduled work shifts.
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
