What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A | South Plainfield?
Who We Are:
- Voted as America’s favorite & one of the fastest-growing quick-service restaurants in the country
- Industry leader in Customer Service & Hospitality
- Faith-based, individually owned & operated company
Pay Type: Starting at up to $16.00/hr
Position Type:
- Part-Time at a minimum of 20 hours per week, or Full-Time Positions
- Daylight or Evening shifts
- Must be available to work at least two Saturdays per month
Our Benefits:
- Flexible Schedules
- Meal Stipend
- Access to Scholarships at up to $2,500 per year
- Professional Development with Leadership Development
- Gain additional experience in Talent, Operations, Marketing
- Certifications (such as Food Manager, Certified Trainer, etc).
- Training through books/videos/blended learning
- Customized individual development plan based on your goals
- Performance management and reviews
- Mock interviews and interview coaching
- One-on-one coaching from Managers and our Operator
- Fun, Fast-Paced, Hard-Working Environment
- Work for Independent Operator who is invested in your success
- Sunday’s Off
Requirements:
- Must be 16 or older
- Must be comfortable using a cash register
- Ability to multitask
- Ability to work at a quick, yet efficient and thorough pace
- Team-oriented, adaptable, dependable, and strong work ethic
- Positive attitude
- Ability to communicate effectively with guests and team members
- Customer Service-Oriented
Responsibilities:
- Exhibit a positive & servant’s heart attitude with every customer and team interaction
- Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
- Take orders with speed and accuracy using registers at the front counter or iPads in the drive thru
- Look for opportunities to stock or clean when not serving a customer
- Deliver orders to dine-in customers in the dining room and to mobile order customers in the parking lot
- Check for product quality and consistency
- Assist leadership in executing opening or closing procedures
- Willingness to train and serve in all stations in the front of house, such as monitor, dining room, or working the window, or other areas of the restaurant
- Demonstrate knowledge of the brand and menu items
- Complete all tasks as assigned
Thank you for your interest in employment at Chick-fil-A South Plainfield! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
- Must be available work at least two Friday's and two Saturday's per month
Salary : $2,500