What are the responsibilities and job description for the Chick-fil-A Hospitality Team Member position at Chick-fil-A Stephanie at Warm Springs?
Company Description
We are here to love our guests. Plain and simple. We have a unique opportunity at Chick-fil-A Stephanie at Warm Springs to serve with an amazing platform to create a lasting impact in our community. By leading with our craveable food and extraordinary hospitality, we create lasting memories everyday. If you are passionate about impacting others, having fun, growing personally and professionally, and being a part of a winning team, then Chick-fil-A Stephanie at Warm Springs is the right place for you.
Job Description
As a team member, you will work in a fast-paced restaurant that serves over a thousand guests daily. The role of a team member is an integral part of our day to day operations. Team Members are individuals that are outgoing, passionate and energetic.
Team member positions include cashier, cow mascot, and host/hostess.
Requirements:
- Must be available to work a minimum of 3 days/nights including Friday and Saturday
- Must have reliable transportation outside of the public transportation system
Duties and Responsibilities:
- Follow Chick-fil-A's operational policies and procedures
- Greeting and serving guests with enthusiasm, courtesy, and hospitality.
- Taking orders and making accurate changes quickly.
- Demonstrate knowledge of the brand, products and promotions.
- Ensure guest complaints are resolved properly and swiftly.
- Checking for product quality and consistency.
- Assist leadership in executing opening and/or closing procedures.
- Model and support clear communications between the front counter and kitchen staffs.
- Follow sanitation and safety procedures**
- Maintain consistent attendance and punctuality**
Qualifications
- Ability to handle multiple task at once.
- Ability to work at a quick, yet efficient and thorough pace.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Positive attitude.
- Customer service oriented.
- Ability to communicate effectively with guests and team members.
- Honors and encourages others to follow the visions and values of the business.
- Treats others with honor, dignity, and respect.
- Currently enrolled in high school or has high school diploma
- Currently enrolled in college or has a college degree
Additional Information
In our business, you will have the opportunity to:
- In-depth Leadership development
- Opportunities to grow within our business
- Scholarships ranging from $2,500 to $25,000
- Chick-fil-A, inc. remote opportunities to grow the brand nationally
- Career stepping-stone