What are the responsibilities and job description for the Team Member - Front of House position at Chick-fil-A Stonybrook / Bardstown Road?
What we are seeking in a Hospitality Professional
At Chick-fil-A Stonybrook & Chick-fil-A Bardstown Rd., our mission is “To serve great food with remarkable hospitality.” We accomplish this mission by putting people first, doing what’s right and leading with generosity.
In order to drive our mission and values, we must utilize the best resources available. Our most valuable resource is our people. We seek the best. We have high standards. We have lofty expectations. And our people routinely exceed both. We do not view ourselves as amateurs, at any level. We are professionals. Hospitality Professionals.
A Hospitality Professional is someone who continually aligns their work in areas of Character, Chemistry and Competency. A Hospitality Professional is someone who is Dependable, Servant-hearted, Coachable, Trustworthy, Works with a sense of urgency, has a positive disposition, able to think independently to solve problems, has a professional demeanor, ability to look ahead and is goal-oriented.
Role Requirements - Front of House
- Provide friendly and efficient customer service by demonstrating honor, dignity and respect in all guest interactions
- Proficiency in a particular zone of the restaurant which could include but not limited to:
- Receiving Guest Orders
- Operate a cash register and receive payment from guest in cash, credit card, or digital format
- Accurately count US currency and provide change to customers as required
- Provide a high level of hospitality to every guest
- Assemble & Deliver Guest Orders
- Cleaning & restocking of front counter, condiment stands, and restrooms
- Follow food safety and cleanliness guidelines
- Work efficiently
- Able to work on your feet for several hours at a time
- Lift objects up to 20 lbs., when necessary
- Ability to work outside in various weather conditions for extended periods, with safety as our top priority
Our commitment to Team Members
- Flexible Schedules
- Perfect for students, parents and caretakers
- Full-time and Part-time options available
- Industry leading pay & compensation - $12.00-$16.00
- Starting at $12.00 for Part-time - under 18
- Starting at $16.00 for Full-time or Part-time - over 18
- Food Discounts (on and off the clock)
- $1,000 & $2,500 Scholarship Opportunities
- 401K benefits
- Health Insurance (FT)
- PTO (based on tenure & hours worked)
- Sundays off
Salary : $12 - $16