What are the responsibilities and job description for the General Manager III, CFA Supply position at Chick-fil-A Supply LLC?
Overview
The General Manager (GM) will serve as the leader of supply chain operations at the at the new Chick-fil-A Supply Distribution Center in Elsmere, Kentucky (3705 Hapeville Court, Elsmere KY 41080).This individual will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. The GM will lead a workforce responsible for distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the southwest. This individual will act as a liaison between Chick-fil-A Supply leadership and the DC. The GM will drive the operations of the distribution center. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
Please ensure you read the below overview and requirements for this employment opportunity completely.
This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the GM to foster relationships with a wide range of people to execute their responsibilities. The GM will work closely with Chick-fil-A Supply’s Senior Leadership Team (SLT) and DC leaders to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This position calls for a dynamic leader who has a heart of service and compassion, coupled with a sharp mind and strong leadership presence to effectively manage the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC with first of its kind capabilities and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.
About Chick-fil-A Supply
Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.
Responsibilities
- Lead a large-scale food service distribution center operation with a safety mindset
- Act as a liaison, balancing the needs of the Operator with the capabilities of the operation
- Lead and engage a workforce of ~200 people
- Design, implement, manage, and improve distribution center operations
- Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) across all areas of the business (warehousing, transportation, partner cold storage service, etc.)
- Oversee the P&L of the distribution center operation
- Drive innovation in all areas of the distribution center operations
- Support Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
- Complete other activities as deemed valuable by leadership
- Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration
- Demonstrate the ability to value both relationships and results and to put others above themselves
- Recruit, train, and develop a strong team
Minimum Qualifications
Preferred Qualifications
Minimum Years of Experience7Travel Requirements20%Required Level of EducationHigh SchoolPreferred Level of EducationBachelor's DegreeMajor / ConcentrationN / AMinimum GPA (4.0 Scale)N / A
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