What are the responsibilities and job description for the Dinning Room Team Member Night position at Chick-fil-A Tenleytown In-Line?
Role Summary
Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
General Responsibilities
- Read, understand and comply with all parts of the Team Member Handbook
- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
- Clean Glass Windows
- Cleans Bathrooms
- Sweep Trash
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the certification process and look for opportunities to be cross-trained.
- Be responsible to fill your shift if you are not able work.
- Ensure your appearance is in compliance with the Handbook
- Be a team player
- Display good stewardship and a sense of ownership for the business
- Refill Drinks
- BOH -- Track waste and store according to procedure.
- Refilling supplies, such as toilet paper and paper towels
- Refills Drinks
- Ensures the Dinning Room is clean
Requirements
- Available to work a minimum of # hours per week
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
- Outgoing and fun
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to team’s needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Able to lift 40 - 60 pounds on a consistent basis
Salary : $17
