What are the responsibilities and job description for the Drive Thru Team Member position at Chick-fil-A | The Shops at Willow Lawn?
As a Drive-Thru Team Member, you will get to work both indoor and outdoor using iPOS technology to take guests orders and deliver their food promptly and accurately. You will enjoy a fast-paced work environment that is both fun and safe. We are looking for friendly, enthusiastic people who enjoy serving guests in any type of weather and at all times of the day. We cannot wait to meet you!
No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
Job Responsibilities:
Greet Guests with a warm welcome
Assist Guests with questions about the menu
Enter order accurately in iPOS and clarify order details
Repeat order with meal name to ensure order accuracy
Relay order total to guest
Receive payment
Give guest clear direction to the next stop of their journey
Requirements and Responsibilities:
We are looking for applicants who exhibit the following qualities:
- Consistency and Reliability
- Cheerful and Positive Attitude
- Values Teamwork
- Loves Serving and Helping Others
Applicants must be able to:
- Smile
- Create and Maintain Eye Contact
- Make Emotional Connections with Guests
- Honors and encourages others to follow the visions and values of the restaurant
- Ability to multitask & quickly, yet thoroughly
- Team-oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
Applicants will also be expected to be able to work on their feet for several hours at a time. Prior experience is preferred, but not necessary.
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Reading, writing, and basic math and verbal communication skills required
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
- No Experience Necessary. We will teach you everything else you need to know!
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.