What are the responsibilities and job description for the Assistant Director of Operations: Evening position at Chick-fil-A?
Description
The role of Assistant Director of Operations, PM role is one that embodies character, chemistry, competency, capacity, and the entrepreneurial spirit. The Assistant Director is a forward-thinking partner providing visionary leadership to ensure the overall effort of the director, shift leaders, team leaders, and team members achieve business goals. They must have integrity, a deep desire to do what is right versus “being right” to build a strong and healthy organization. The leader must maintain chemistry with the team where they create a fun and caring environment for talent to be nurtured. This senior-level role would be responsible for cultivating harmony and a thriving culture among the team.
Additionally, the Assistant Director would primarily partner with the Operator to own, to grow, and to take the business to the next level through: excellent operations, a “REMARK”able Drive Thru experience, a thriving catering business, and development of senior leadership through consistent development meetings and one-on-one sessions. A Director must always be growing themselves through leadership material as well as developing others around them. Directors must always be professional, mature, positive, growth-minded, and poised. They must always be a humble servant leader, willing to share success, receive and give feedback.
Requirements/Responsibilities
The Assistant Director is responsible for:
- Overseeing the Best-in Class Hospitality to guests
- Overseeing Front of House shifts and teams of 14-18 team members
- Directing the daily operations of a quick-service restaurant
- Ensuring that food safety and quality assurance standards are me
- Enforce team member handbook policies
- Handles and documents all Team Member coaching(s), disputes, and corrections with grace and clear communication.
- Passion for serving and helping others
- Finds opportunities to be generous with our guests and our team
- Leading and overseeing the coordination of all aspect of PM operations
- Maintains shift productivity and labor goals, including break compliance
- Ensures adherence to all safety and security procedures
- Cash management and flow during day part
- Excellence in daily operations of a high-volume, fast-paced restaurant
- Respectful and immediate response to guest needs
- Take and assemble catering orders
- Ensure stewardship of all resources, even the smallest things: paper goods, towels, etc.
Welcome to Chick-fil-A Grandview Yard! We are so excited that you have chosen to apply with us! We consider ourselves to be more than a team, but a family. We look forward to getting to know you!
Pay: $18 - $20 / hour
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Mileage reimbursement
Job Type: fulltime
Education: No education required
Work location: On-site
Salary : $18 - $20
