Community Care and Engagment Coordinator

Job Overview:

Chick-fil-A West Chester is seeking a dynamic and enthusiastic Community Care and Engagement Coordinator to join our team. This position plays a critical role in fostering meaningful relationships with our local community while driving catering sales and overseeing community-based events. The ideal candidate will be proactive, outgoing, and organized, with a passion for engaging with people, supporting local initiatives, and executing restaurant-sponsored events. This is a hybrid role, requiring 50% operational responsibilities within the restaurant and 50% engagement in the local community.

Key Responsibilities:

• Event Planning and Execution:

• Develop, organize, and execute community events and promotions at the Chick-fil-A West Chester location.
• Work closely with the restaurant leadership team to ensure smooth execution of all events.
• Coordinate logistics for events, including setup, staffing, and cleanup, ensuring a positive guest experience.
• Be present at all planned events to manage day-of operations and guest interactions.
• Community Engagement:

• Build and maintain relationships with local businesses, schools, nonprofits, and other community organizations.
• Serve as a community ambassador for Chick-fil-A West Chester, promoting brand values and fostering goodwill in the area.
• Represent Chick-fil-A West Chester at local meetings, events, and networking opportunities to establish lasting relationships and community partnerships.
• Catering Sales and Business Development:

• Identify and pursue new catering opportunities in the local community, including businesses, schools, and organizations.
• Actively work to increase catering sales through relationship-building and customized solutions for potential clients.
• Ensure that catering orders are fulfilled accurately and on time, maintaining high customer satisfaction.
• Donation Budget Management:

• Oversee the restaurant’s donation and sponsorship budget, ensuring funds are allocated effectively to support community outreach efforts.
• Evaluate requests for donations and sponsorships, maintaining a balance between business objectives and community support.
• Communicate and track donation activities, ensuring that the restaurant's charitable contributions align with company policies and values.
• Operational Support:

• Assist with day-to-day operations of the restaurant as needed, ensuring a seamless service experience for guests.
• Provide support for special events, promotions, and local marketing efforts, working in collaboration with the restaurant’s team.
• Assist with team training, ensuring employees are aware of the restaurant’s community engagement initiatives and how they can contribute.
• Community Outreach Deliveries:

• Manage and take responsibility for community deliveries, ensuring timely and efficient service to local businesses, schools, and organizations as needed.
• Be on-site during community delivery events to maintain positive relationships with customers and clients.

Qualifications:

• 2 years of experience in event planning, community outreach, or sales, preferably in the food service or hospitality industry.
• Strong interpersonal and communication skills with the ability to build and maintain relationships.
• Highly organized with excellent time management skills.
• Proactive, energetic, and comfortable engaging with diverse groups of people.
• Ability to work independently, take initiative, and prioritize tasks effectively.
• Flexibility to work evenings and weekends as needed for events.
• Valid driver’s license and reliable transportation for community outreach and deliveries.
• Strong understanding of community engagement and local marketing strategies.
• Ability to work in a fast-paced environment, balancing operational and community-focused responsibilities.

Why Chick-fil-A West Chester?

• Competitive compensation with potential for growth.
• Work with a team that values community and relationships.
• Opportunity to make a positive impact in the local community while driving business success.
• Chick-fil-A’s strong values of hospitality, service, and leadership.

If you are passionate about community engagement, creating memorable events, and growing relationships with local businesses, we invite you to apply and join our team at Chick-fil-A West Chester!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $19 - $20 / hour

Pay:

• Commission pay
• Bonus pay

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Mileage reimbursement

Job Type: fulltime

Schedule:

• 8 hour shift
• Weekend availability
• Day shift
• Night shift

Education: No education required

Work location: On-site