What are the responsibilities and job description for the Customer Experience Coordinator position at Chick-fil-A?
About Us
Chick-fil-A is a leading fast-food chain committed to serving fresh, high-quality food with a focus on customer satisfaction. Our restaurant environment is designed to provide a welcoming atmosphere for our guests. As a Front of House Leader, you will be an integral part of creating this experience, working closely with our team to ensure seamless operations and outstanding service.
Key Responsibilities
Chick-fil-A is a leading fast-food chain committed to serving fresh, high-quality food with a focus on customer satisfaction. Our restaurant environment is designed to provide a welcoming atmosphere for our guests. As a Front of House Leader, you will be an integral part of creating this experience, working closely with our team to ensure seamless operations and outstanding service.
Key Responsibilities
- Liaise with management to develop and implement operational procedures.
- Monitor and maintain high standards of cleanliness and organization throughout the restaurant.
- Supervise team members, providing guidance and feedback to ensure excellent performance.
- Address guest complaints and concerns in a professional and courteous manner.
