What are the responsibilities and job description for the Dining Room Hostess position at Chick-fil-A?
********************LOCATION OPENS JUNE 2024********************
We're looking for our next great Dining Room Hospitality Team Members!
The Hospitality Team Member provides a level of customer service that exceeds our customer's expectations by being attentive and courteous. The Dining Room Hospitality Host/Hostess carries out the mission to "care always" by:
- Greeting each guest with a smile and a warm welcome
- Multi-tasking and doesn't wait to be told what to do
- Understanding what it takes to get the job done right
- Collaborating well in a Team environment to get things done collectively and positively
- Being flexible and serving the needs of the guests, team, and restaurant
- Displaying a servant’s heart in all areas
- Genuinely caring for every guest and Team Member
- Helping guests who need assistance, such as retrieving high chairs, carrying orders to tables, refreshing beverages, grabbing more sauces, etc.
- Ensuring the cleanliness of the dining room and restrooms
- Connecting with guests through conversations and 2nd Mile Service
At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Reading, writing, and basic math and verbal communication skills required
- Mobility required during shifts
- Must work well under pressure
- Must exhibit excellent customer service skills
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
