What are the responsibilities and job description for the Director of Operations position at Chick-fil-A?
Chick-fil-A - Immediate Director of Operations
Are you passionate about leading a successful restaurant team and creating a positive atmosphere? Do you thrive in a fast-paced, dynamic environment?
Join Chick-fil-A as a highly skilled and motivated Director of Operations, where you will play a critical and hands-on role in overseeing all business operations, maximizing excellence, and fostering growth. As a dynamic leader, you will shape the restaurant's vision, develop talent, and enhance the customer experience. This role offers a competitive salary ranging from $80,000 to $99,000 annually, along with benefits like paid time off, health insurance, and more.
Minimal Requirements
- MUST have 2-5 years of proven experience running a fast past restaurant or organization.
- Have open availability and work around the needs of the business.
- Must be able to work 50 plus hours a week.
Vision
- Execute the operator's vision
- Commit to personal growth and development
- Strategize restaurant growth as a High-Performance Leadership Team
- Identify and share short-term and long-term goals
- Create plans to achieve organizational goals
People
- Recruit, select, coach, and develop potential
- Focus on leadership development
- Implement individualized training and development
- Observe, support, teach, and provide feedback
- Develop and empower middle managers
Quality & Customer Experience
- Measure and improve operational excellence
- Ensure food safety standards exceed regulations
- Develop continuous improvement plans for quality
- Oversee food counts, speed of service, and more
Sales & Brand Growth
- Develop strategies to grow customer count and sales
- Support marketing initiatives
- Cultivate heightened brand awareness
Financial Return
- Oversee spending and fiscal return on investment
- Ensure cash management best practices
Location: 1500 Bald Hill Road, Warwick RI 02886
Don't miss this opportunity to be part of a loving and enthusiastic team at Chick-fil-A. Apply now!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $80,000 - $99,000
