Demo

Director Program

Chick-fil-A
Chicago, IL Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/27/2025

Description

Our Director role is designed to provide a rich development opportunity for high-caliber candidates. This hands-on leadership position will require time spent working in restaurant operations (Guest-facing and Kitchen). Our vision at Chick-fil-A Bucktown is to be Chicago's most caring company. Please continue reading about the role and qualifications if you're interested in this position.

Who we are : Our Vision, Employer Promise, and Values shape who we are and our decisions.

Our Employer Promise : To provide a vibrant workplace for people to Grow and have a Home.

About the role :

As a leader in this development program, you will have the opportunity to develop the necessary skills and competencies to operate as part of a high-performance leadership team. Candidates will be exposed to one-on-one mentoring, leadership meetings, and future leadership events to grow professionally. Whether your goal is to remain a leader on our team, become a Chick-fil-A Operator, or branch out into other endeavors down the road, our goal is to help you achieve those dreams through your personal growth with us.

Note : This role will spend majority of their time working in the business (Restaurant Operations) and part of their time working on the business after training is complete.

Upper Level Management Program Overview :

Phase I : Operational Onboarding (0-4 Months learning the restaurant operations)

  • Guest Experience - Front of House and Drive-Thru
  • Culinary Process - Kitchen / Food Prep

Phase II : Team Leadership (4-12 months)

  • Shift Team Leadership
  • Special Project Teams
  • Phase III : Department Management

    Learn and manage specific parts of the business, including :

  • Social Media
  • Catering
  • AM / PM Kitchen
  • Facilities
  • Interviewing
  • Food Cost
  • Drive-Thru
  • Hospitality
  • Etc.
  • Phase IV : Department Director

  • Talent Director
  • Training Director
  • Operations Director
  • Marketing Director
  • Financial Return Director
  • Kitchen Director
  • Hospitality Director
  • Drive-Thru Director
  • Facilities Director
  • Catering Director
  • Note : The above outline is the ideal candidate progression. However, this can change based on the needs of the business or the capacity of the candidate.

    Skills Required include but are not limited to :

  • Possess a heart to serve others
  • Trustworthy; possesses high integrity
  • A desire to win - drive / hustle
  • An owner's mindset
  • Grit
  • Flexibility
  • A learners heart and a teachable spirit
  • Personable - wants to develop relationships with team
  • Forward thinking
  • Track record of personal development
  • Proven record of leadership
  • Benefits :

  • Health Insurance Contribution
  • 401k
  • Paid Vacation - Once reaching Level II of Management
  • Free Food Allowance
  • Career Growth Opportunities
  • Additional Information

    Compensation is based off of a 40 hr / wk with 5 hours of approved Overtime

    Requirements

  • Bachelor's degree preferred. Exceptional candidates without this qualification will be considered
  • Experience with developing talent, coaching, performance conversations, and progressive discipline
  • High degree of emotional intelligence
  • Strong Communication skills
  • Proven track record of results-driven leadership
  • Full-time Availability (40 hrs / wk) : Monday - Saturday; Open to Close
  • Company Information

    In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

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