What are the responsibilities and job description for the Director position at Chick-fil-A?
Overview
At Chick-fil-A®, we are seeking developed Director level
leaders to support the business. Directors will oversee Team Members and Team
Leaders in the development of the business and in the continual pursuit of
“Operational Excellence” while creating a positive work culture. Directors are
tasked with ensuring we are meeting and exceeding our high goals and standards
and will be entrusted with a specific area of the business. Perks of being a
Director include flexible hours, competitive pay, and a positive atmosphere!
This location is a Chick-fil-A, Inc.-operated location. Team Members at this
location are employed by COR Restaurant Services, LLC, a wholly owned
subsidiary of Chick-fil-A, Inc.
Responsibilities
- Oversee and be responsible for a defined area of the business.
- Exhibit knowledge of operational policies and procedures.
- Demonstrate knowledge of the brand, products, and promotions.
- Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
- Must be an excellent coach, communicator, and team builder.
- Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Follow sanitation and safety procedures.
- Maintain consistent attendance and punctuality.
Requirements
- Able to create strong repeatable systems that ensure “Operational Excellence”.
- Ability to build and develop Team members’ and Team Leaders’ leadership skills.
- Ability to handle multiple tasks at once.
- Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Positive attitude.
- Experience as a leader in the customer service and/or production environment.
- Proven ability to lead in quick paced environments as part of a team.
- Treats others with honor, dignity, and respect.
Benefits
- Sick time or paid leave in jurisdictions where mandated
- Excellent career advancement opportunities
- Remarkable Futures Scholarship opportunities
- 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
- Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
- Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
- 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
- Free meal benefits based on scheduled hours Closed on Sundays
