What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
We're looking for our next great Front of House Team Members!
There’s a reason why the team at Chick-fil-A is always smiling - it’s a great place to work! If you have passion for serving others with excellence and working in a team environment, then we would love to have you join us!
From flexible schedules to opportunities beyond the restaurant, our team members enjoy perks that few other restaurants offer. Employee discounts, retirement matching, insurance contributions, and scholarship opportunities are just some of the things that make Chick-fil-A a great place to work!
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Take customer orders accurately and efficiently
- Operate cash register and handle cash transactions
- Prepare food and beverages according to established recipes and standards
- Maintain cleanliness and organization of the front of house area
- Assist with bussing tables and sanitizing surfaces as needed
- Provide excellent customer service and address customer inquiries or concerns
Qualifications:
- Basic math skills for cash handling and retail math calculations
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a kitchen or food service environment is a plus
- Ability to maintain a clean and sanitary work area
We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. If you enjoy working in a team-oriented environment and have a positive attitude, we would love to hear from you!
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the business.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Flexible schedule
- Food provided
- Health insurance
- Paid training
- Vision insurance
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.
At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!
