What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
Chick-fil-A Team Members play a crucial role in providing exceptional customer service and ensuring the overall success of the restaurant. They play mission-critical roles in either front of the house and back of the house areas in the restaurant. Their focus is the delivery of genuine hospitality, great food, fast and accurate service, and a clean and safe environment. As a member of the team, you will be expected to uphold Chick-fil-A's values, including delivering remarkable service, maintaining a clean and organized work environment, and promoting a friendly and welcoming atmosphere. As a Chick-fil-A Team Member, you will have the opportunity to make a positive impact on the lives of our guests by delivering exceptional service and maintaining high standards of quality.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 30-60 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® West El Paso restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $12 - $14
