What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- 401k with employer match*
- Student loan reimbursement*
- Health, dental, and vision insurance plans*
*These benefits are for those who meet certain qualifications. Please inquire for more information.
Front of House Team Member Responsibilities:
- Maintain food safety standards
- Upholding the vision and values of the Restaurant
- Multitask quickly, yet thoroughly and accurately
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time and lifting and carrying up to 50 pounds
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A policies, rules, and dress code at all times
- Serve guests with genuine hospitality
- Accurately record orders on the POS, handling cash proficiently and accurately including counting money tills
- Be knowledgeable of the assignments for all front of house stations, including dining room, order taking, serving, bagging, and drive thru roles
- Keep the restaurant neat, clean, and orderly at all times
- Be knowledgeable of the menu and keep up-to-date with new products rolled out by Chick-fil-A
- Work safely around equipment and report any maintenance issues to Leadership
- Maintain knowledge by completing in-house training and stay current on any changes
- Complete all opening or closing tasks as assigned
- Other duties as assigned
Qualifications and Requirements:
- Reliable attendance and punctuality
- Cheerful and positive attitude
- Loves serving and helping others and is guest-service oriented
- Strong interpersonal skills
- Detail-oriented and able to multitask quickly, thoroughly, and accurately
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry up to 50 lbs on a regular basis
- Have the ability to stand for long periods of time
- Reliable transportation
- Be willing and able to work at all Chick-fil-A Buena Park locations at the discretion of the Company
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $20
