What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, we are more than just a restaurant—we are a team committed to serving our guests and each other with excellence. We believe in leading with a Servant Heart, showing Grit in our work, and always operating with Integrity. Our Front-of-House Team Members play a crucial role in creating a warm and welcoming experience for every guest. As a Front of House Team Member, you will be the face of Chick-fil-A, ensuring guests receive exceptional service with a smile. Whether taking orders, delivering meals, or maintaining a clean and organized dining area, you will uphold our core values in everything you do.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities up to $2,500 per year
- Competitive pay
- Meal allowance
- 401K and 401K matching
Our Full-time Team Member Benefits:
- Includes all Team Member Benefits
- Starting pay $17 per hour
- $250 Education Assistance per semester
- Health Benefits (Medical, Dental, and Vision)
- Career advancement & Management
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Must be at least 16 years of age upon hire date
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to stand for long periods of time
- Have the ability to lift and carry 50 lbs on a regular basis
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $2,500
