What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
Opportunity
At Chick-fil-A we care about our guests and our people. We believe in growth, committing to excellence, serving our community, and working together. Are you looking to challenge yourself and grow within a great team atmosphere? Let’s get started.
As a Team Member, you will welcome & greet guests enthusiastically, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness inside and outside the restaurant, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving guests and working as a team. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.
Position Type:
- Full-time
- Part-time (minimum 15 hours a week)
Our Benefits Include:
- A fun work environment where you can positively influence others
- Discounted meal each shift*
- Matching 401k benefits
- Flexible scheduling
- Closed on Sundays
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Health Insurance options*
- Tuition assistance to 300 colleges
- Guaranteed sick pay
- Leadership Development Opportunities *qualifications apply
- Holidays: Closed Thanksgiving, Christmas & Limited hours on other holidays.
Your Impact
- Provide high-quality customer service and satisfaction
- Provide hospitality and positive influence within your team and the community
- Participate in an upbeat, record setting environment with top quality products
- Join a team of over 80 Team Members that focuses on growth, personal and professional development
- Use our CORE 4 model to serve guests using eye contact, a smile, speaking enthusiastically and staying connected
- Upper management and leadership growth opportunities including, Advanced Team Member, Certified Trainer, Area Lead and more
Background Profile
- Ability to work at a quick, yet efficient and thorough pace
- Team-oriented, adaptable, dependable, and strong work ethic
- Positive attitude, coachable and strong interpersonal skills
- Ability to communicate effectively with guests and team members
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Detail-oriented, ability to multi-task and have a sense of urgency
Qualifications and Requirements:
- High School diploma not required but preferred
- Be willing and able to work a flexible schedule including Fridays and Saturdays
- Have the ability to lift and carry 25 lbs on a regular basis
- Have the ability to stand for long periods of time
- Adhere to Chick-fil-A rules and dress code at all times
NEXT STEPS:
Qualified candidates of interest will be contacted and invited for an in person interview. If you do not hear back from us, we may not have interest in you at this time.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $15 - $16
