What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
We are looking for eager to learn, hard-working, servant leaders to join our Chick-fil-A team. We pride ourselves in having the best people in the business. Your support in Front of House will be essential in providing care and restoration to our community through our delicious food and impeccable hospitality!
At Chick-fil-A, our Team Member Mission is to help our team be the best version of themselves at life and at work.
Requirements
- Sense of urgency
- Mindset to serve others
- Must be coach-able and willing to learn Chick-fil-A’s standards of hospitality
- A positive and upbeat attitude
- Reliable: Show up ready to work when scheduled
- Must be willing to work in a fast-paced environment with many moving parts
- Fearless and confident attitude towards our guests
- Ability to take charge of situations and make independent decisions
- Handle unhappy guests and take initiative to solve problems
- Ready to provide excellent care for our guests
- Experience working in a team oriented environment
- Basic mathematical and portioning skills
- Preferred 1 year experience in bussing tables, food running or hosting (or) 1 year experience in housekeeping, room keeping or custodial/janitorial work
- Preferred availability up to 12:00 am - 1:30 am (closing availability)
Your Impact
- Provide unforgettable hospitality within and even beyond the four walls of our restaurant
- Have a positive influence on all who come into contact with Chick-fil-A
- Participate in a fast paced, upbeat environment that serves guests in record times with top quality products.
- Work in high performing teams in multiple areas
- Maintain a refreshingly clean environment
Your Opportunity
With over 100 employees at this location and multiple tiers of leadership, there’s plenty of room to grow!
Path for growth includes: Team Member Levels, Trainer, Team Leader, Shift Leader, Area Leader, and Director Levels
Our Commitment to You:
- Work in a positive environment where you will feel like you are a part of the team
- Receive focused training by leaders who care about your professional and personal goals
- Given a clear growth path and tools to advance through leadership
- Ability to learn valuable skills from one of the fastest growing most recognized and highly praised brands.
- Sundays off!
Responsibilities and Duties
- Completing tasks and ensuring that products and guests’ experience are consistent with our brand, culture, and excellence.
- Communicate clearly with guests, fellow team members, and leaders.
- Always courteously greet guests, take orders, explain, and suggest menu items.
- Stand for periods of up to 3.5 hours in length
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms/playground clean.
- Neatly and accurately stock products and supplies
- Able to lift, push and pull up to 45 pounds
- Preparing, assembling, and serving products to food stations and guests
- Comply with Ecosure and Health Inspection Standards
- Assemble, clean, maintain and operate: lemon juicers, soft serve machine, and soda towers
- Obtain Food Handler Card within first week of hire
Salary: Up to $22.25/hour
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $21 - $22
