What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A Noblesville, we're looking for Front of House team members who are ready to work in a fast-paced environment with a "play to win" mentality. As a team member, you'll be on the frontlines of taking care of our guests, serving them in the drive-thru, dining room and final meal prep. You'll need to be able to work inside and outside in all seasons and be committed to providing 2nd mile service to every guest.
What will you be doing?
As a Front of House team member, you will be continuously engaging with guests in a variety of roles that include greeting, taking orders, bagging and serving meals. You'll work in a fast-paced environment, both inside and outside in all seasons and will need to be adaptable and flexible. Our commitment to 2nd mile service means you'll need to go above and beyond to ensure our guests have a remarkable experience every time they visit.
What will you get?
- Up to $17/hour*
- Health benefits
- 401(k)
- Team member meal
- Scholarships available
- Fun and friendly environment
- Flexible schedule
- Development and advancement opportunities
*Based on experience and availability. Must be willing to close 4 days per week (11p, occasionally midnight) and Saturday Availability to qualify for premium rate.
We're looking for team members who are driven to succeed, thrive in a fast-paced environment and are committed to providing exceptional customer service. If you're ready to join a team that values hard work, dedication, and a "play to win" mentality, apply now!
Core Expectations
- Lifting: Regularly lift and carry items weighing up to 40 pounds, such as supplies, trays, and containers of ingredients.
- Standing: Be on your feet for extended periods (6 hours), performing various tasks including taking orders, preparing food, and serving customers.
- Bending and Stooping: Frequently bend, stoop, and reach to access equipment, ingredients, and cleaning supplies.
- Walking: Move around the restaurant area to attend to different tasks, including serving customers, cleaning, and stocking supplies.
- Repetitive Motions: Perform repetitive motions such as using a cash register, assembling food items, and cleaning surfaces.
- Carrying: Transport trays, bags, and food orders to customers' tables or drive-thru windows.
- Communication: Clearly communicate with team members and customers in a busy and sometimes noisy environment.
- Multi-Tasking: Handle multiple tasks simultaneously, such as taking orders, assembling food, and addressing customer inquiries.
- Climbing: Occasionally use step stools or ladders to access supplies or storage areas.
- Pushing and Pulling: Push and pull carts or bins to move supplies and equipment within the restaurant.
- Endurance: Maintain energy and efficiency during busy periods, ensuring prompt service to customers.
- Customer Interaction: Interact with customers in a positive and friendly manner, maintaining professionalism and pleasant demeanor in all customer-facing areas. Be prepared to be 'on stage' or 'in character' while providing an excellent dining experience.
- Reliable Transportation: Must have consistent reliable transportation to and from work.
- Outdoor Weather Conditions: Ability to work in various outdoor weather conditions, including heat and cold.
