What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- Competitive pay
- Free break meal
- Flexible hours
- Scholarship opportunities
- A fun work environment where you can positively influence others
- Intentional growth and development to help you reach your professional goals
Front of House Team Member Responsibilities:
Chick-fil-A Front of House (FOH) Team Members should be friendly, enthusiastic, and have a strong work ethic. They should be able to multitask quickly and accurately while ensuring that guests are served with genuine hospitality.
- Welcome and greet customers in a friendly and enthusiastic manner
- Take customer orders at the front counter or drive-thru
- Prepare customer orders, including making drinks and milkshakes
- Deliver orders within the restaurant and to curbside parking
- Keep the counter, dining room, and other service areas clean
- Maintain food safety standards and observe health and sanitation guidelines
- Ensure guests are served with genuine hospitality and leave with a smile
- Communicate effectively with guests and other Team Members
- Adhere to all Chick-fil-A rules, policies, and dress code
- Complete any additional tasks assigned by leadership
Qualifications and Requirements:
- Must be at least 16 years of age
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Strong interpersonal skills
- Detail-oriented and able to multitask
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 50 pounds
- Have the ability to stand for long periods of time
- Must be able to pass a background check
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $14 / hour
Job Type: fulltime, parttime
Schedule:
- Weekend availability
Education: No education required
Work location: On-site
Salary : $14
