What are the responsibilities and job description for the Full-Time/Part-Time: Front of House Team Member position at Chick-fil-A?
Thank you for your interest in working with us at the Chick-fil-A Makiki Drive-Thru. Our vision is “to be a pono brand of aloha for our Team Members and all who come in contact with Chick-fil-A Makiki.”
As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know!
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly with a Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Positions included in the Front of House:
*Team Members will have the opportunity to rotate through the below positions and will be trained to cover all positions in order to meet the needs of the team.
- iPOS (face-to-face guest ordering in the Drive Thru)
- Meal Delivery (delivering food to guests in the Drive Thru, as well as the walk-up window)
- Bagging (assembling guests’ orders accurately and efficiently)
- Drinks & Desserts (making guests’ beverages and desserts)
- Hospitality/Traffic
Expectations:
- Smile
- Create and maintain eye contact
- Make emotional connections with guests
- Honor and encourage others to follow the visions and values of the restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, and have a strong work ethic
- Effectively communicate with guests and team members
- Follow food safety and cleanliness guidelines
- Maintain proper quality parameters
After you apply, you will hear from us within 24 hours via email.
