What are the responsibilities and job description for the Hospitality Manager position at Chick-fil-A?
Hospitality Manager
NOTE - Position is also known as Front of House Shift Lead at the restaurant
NOTE - Position is also known as Front of House Shift Lead at the restaurant
The ideal candidate is a highly analytical leader who will join our restaurant management team at a high volume ($10 million) quick service restaurant. You will be responsible for helping to lead the Drive-Thru/ Front Counter/ Hospitality operation focusing on culture, developing leaders, managing costs, and establishing systems. As one of the top leaders in our organization, the buck stops with you.
Responsibilities:
- Learn and work daily in the Front of House area of the restaurant.
- Help to cast the vision and establish the culture for the department.
- Assist in developing and growing all leaders in the department.
- Help establish and achieve all labor goals.
- Assist in creating and implementing all systems for department.
- Ensure operational excellence and be accountable for service scores in in the department.
Qualifications:
- Bachelor's degree preferred. (but not required)
- 1-2 years of relevant leadership experience.
- Experience in restaurant preferred. (but not required)
- Experience in customer service.
- Strong organizational skills.
- Strong internal drive for results.
- Strong interpersonal and communication skills.
- Attention to detail.
Perks:
- Great company.
- Competitive Base Pay - Paid hourly based on 45-50 hour work week (40 @ regular pay 10 @ overtime rate). Pay range is $17-$20 per hour.
- Health Insurance.
- Paid Time Off.
- Meal privileges.
- Flexible schedule/ Sundays off.
- Positive work environment.
Salary : $17 - $20
