What are the responsibilities and job description for the Hospitality Professional position at Chick-fil-A?
As a Front of House Team Member at Chick-fil-A, you’ll be at the heart of our customer service. From taking orders to preparing beverages, you’ll ensure our guests have a delightful experience—all while enjoying the benefits of our unique three-day workweek! Team members may work on one of two teams: Monday, Wednesday, and Friday; or, Tuesday, Thursday, and Saturday. Standard shifts ($16.00/hour) are expected to be 3-8 hours in length. Premium shifts ($17.00/hour) are expected to be 10-12 hours in length, opening or closing schedule, and an expected minimum of 30 hours per week.
What You'll Do:
- Order Maestro: Take guest orders with a friendly smile, ensuring accuracy and efficiency.
- Service Superstar: Serve our guests with warmth and enthusiasm, delivering meals and ensuring they have everything they need.
- Beverage Boss: Prepare and serve drinks with precision, from our famous lemonade to refreshing iced tea.
- Restock Rockstar: Keep the front of house stocked and organized, from napkins to condiments.
- Clean Machine: Maintain a clean and inviting dining area, ensuring every guest feels comfortable and welcomed.
- Hospitality Hero: Engage with guests, answer questions, and resolve any issues with grace.
- Team Player: Collaborate with your team to keep the restaurant running smoothly, especially during busy times.
What We're Looking For:
- Energetic & Enthusiastic: You bring positive energy to every shift.
- Customer-Centric: You love helping others and providing exceptional service.
- Detail-Oriented: You ensure every order is perfect and every task is done to the highest standard.
- Adaptable: You thrive in a fast-paced environment and handle it with ease.
- Reliable: You show up on time and ready to give your best.
- Team-Oriented: You enjoy working with others and being part of a dynamic team.
Perks of the Job:
- 4 days off including a two day weekend to spend time with family and friends!
- Free food and beverages!
- Structured growth and development at the team member, shift leader, and director level.
- Flexible Shifts
- Subsidized medical insurance and life, vision, and dental options for eligible employees
- 401k contribution matching for eligible employees
- Scholarships for team members to attend their preferred college, university, or vocational-technical school!
Growth Path
Our path to earning more within the organization is structured and transparent. Wages start at $16 or $17 for team members and $20 for shift leaders who have completed basic training. Team members make up to $18 and shift leaders up to $23.
Team Member Elite Tier:
Red to Silver: $0.25 raise
Silver to Gold: $0.25 raise
Gold to Diamond Elite: $0.50 raise
Shift Leader Elements Tier:
Water To Air: $0.50 raise
Air to Earth/Fire: $0.50 raise
Earth/Fire to Lightning/Metal: $1 raise
Customer-facing positions require strong English proficiency. Spanish proficiency is appreciated but not required. Applicants must be capable of physically demanding tasks, including, but not limited to: lifting 30-50 lbs., lifting above the head, repetitive motion, and standing for extended periods of time. Hospitality professionals may expect to be outdoors for several hours per shift, year-round (with proper safety gear). Reasonable accommodation(s) will be considered upon request.
Chick-fil-A Hillsboro is a multi-unit organization (Chick-fil-A Tanasbourne and Chick-fil-A Tualatin Valley Hwy and 67th Ave locations) owned and operated by Brian Hogan. Growing up, Brian lived in the Willow Creek neighborhood in Hillsboro before moving away at a young age. When he was 16, he started working at a Chick-fil-A in North Carolina. Brian loved serving people at Chick-fil-A, so when he decided he wanted to own a business, he worked to become an Operator. This led him back to Hillsboro, where he now lives with his wife, Jaclyn, and their three daughters.
Salary : $16 - $18
