What are the responsibilities and job description for the Hospitality Specialist position at Chick-fil-A?
The Dining Room Hospitality Specialist plays a key role in creating a warm, welcoming, and clean dining experience for Chick-fil-A guests. This team member focuses on guest interaction, ensuring exceptional service, and maintaining a spotless dining area.
Key Responsibilities:
Guest Experience & Hospitality:
- Greet guests warmly and ensure they feel valued.
- Assist guests with needs, such as refilling drinks, providing condiments, or carrying trays.
- Engage in friendly conversations to enhance the guest experience.
- Address guest concerns promptly and professionally.
Dining Room Maintenance & Cleanliness:
- Maintain a clean and organized dining area, including tables, chairs, trash receptacles, and floors.
- Regularly sanitize high-touch surfaces to ensure a safe environment.
- Restock condiments, napkins, and utensils as needed.
Team Support & Efficiency:
- Assist front counter and drive-thru teams as needed during busy periods.
- Ensure restrooms are clean and well-stocked.
- Support operational flow to create a seamless guest experience.
Qualifications:
- Friendly, outgoing personality with a passion for hospitality.
- Strong communication and interpersonal skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Attention to detail and commitment to cleanliness.
- Willingness to work in a team-oriented environment.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $14 - $16 / hour
Benefits:
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
Job Type: fulltime, parttime
Schedule:
- Weekend availability
- Monday to Friday
Education: No education required
Work location: On-site
Salary : $14 - $16
