What are the responsibilities and job description for the Hospitality Team Member - Cashier / Drive-Thru / Server position at Chick-fil-A?
Woohoo! Chick-fil-A Topanga & Roscoe in Canoga Park, CA is looking for a Hospitality Team Member to serve in the Front of the House as a cashier, drive-thru, or dining room host.
Roles and Responsibilities :
Work in various hospitality areas : Front Counter Register, iPOS, Drive-Thru, Dining Room.
Provide exceptional service that aligns with Chick-fil-A standards and core values, which are : Customer First, Personal Excellence, Continuous Improvement, Working Together, and Stewardship.
Completing tasks and ensuring that products and guests' experience are consistent with our brand, culture and excellence.
Communicate clearly with guests, fellow team members and leaders.
Always courteously greet guests, take orders, explain and suggest menu items.
Stand for periods of up to 3.5 hours in length
Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms / playground clean and neat
Neatly and accurately Stock products and supplies
Able to lift up to 45 pounds
Maintaining a well-groomed and clean appearance and always dressing professional
Preparing, assembling and serving products to food stations and guests
Comply with Steritech and Health Inspection Standards
Assemble, clean, maintain and operate : lemon juicers, soft serve machine and soda towers
Obtain Food Handler Card with 30 days of Hire
Necessary Skills and Requirements :
A positive attitude
A hunger to grow
A desire to work hard in serving others
A love for people
Must be able to obtain a work permit, if a minor
Ability to work in a fast-paced environment
Experience working in a team-orientated environment
Ability to work and move with a sense of urgency
Basic mathematical skills
Your Impact :
Provide world-renown hospitality and customer service
Work in high-performance teams in multiple areas : Front Counter Register / Cashier, Dining Room, Server, Drive-Thru
Provide unforgettable hospitality within and even beyond the four walls of our restaurant
Have a positive influence on all who come into contact with Chick-fil-A, and the community
Change lives as you interact with guests through what we call the CORE 4 : maintain eye contact, share a smile, speaking enthusiastically, and creating a personal connection.
Participate in a fast-paced, upbeat environment that serves guests in record times with top-quality products,
Maintain a refreshingly clean environment
Your Opportunity
With over 80 employees at this location and multiple tiers of leadership, there's plenty of room to grow!
Path for growth includes : Certified Trainer, Team Leader, Assistant Director & Director, and Executive levels.
Our Commitment to You :
Work in a positive environment where you'll feel like you're a part of the family
Receive focused training by leaders who care about you professionally and personally.
Given a clear growth path and tools to advance through leadership
Ability to learn valuable skills from one of the fastest-growing, most recognized and highly praised brands.
Sundays off!
Additional Info :
Part-Time / Full-Time
Competitive Pay
Proof of eligibility to work in the U.S. required
We're an Equal Opportunity Employer
Benefits of joining the Chick-fil-A at Topanga & Roscoe family :
Closed on Sunday! All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends!
Employee Meals! You'll receive discounted and / or free meals if we select you to join our work family!
Flexible Hours ...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
College Scholarships ...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
Competitive Pay ...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Friendly Place to Work ...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.
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