What are the responsibilities and job description for the Human Resources Director position at Chick-fil-A?
Job Summary:
The HR Representative will be responsible for managing all aspects of human resources at our Chick-fil-A franchise. This includes overseeing hiring and terminations, ensuring OSHA compliance, and adhering to all relevant California regulatory requirements. The ideal candidate will have a strong background in HR, excellent communication skills, and a thorough understanding of employment laws and regulations.
Key Responsibilities:
- Manage the full recruitment lifecycle, including posting job openings, screening resumes, conducting interviews, and onboarding new hires, ensuring alignment with Chick-fil-A's core values.
- Oversee employee terminations, ensuring compliance with company policies and legal requirements, while maintaining respect and dignity for all team members.
- Maintain up-to-date knowledge of OSHA regulations and ensure the restaurant adheres to all safety standards, fostering a safe working environment.
- Ensure compliance with California employment laws and regulations, including wage and hour laws, anti-discrimination laws, and other relevant statutes.
- Payroll and time keeping
- Handling insurance claims such as worker's compensation claims
- Uniform ordering and inventory tracking
- Celebrating the team's birthdays/anniversaries
- Handling unemployment claims
- HR-related data tracking including morale, retention, and turnover
- Completing required CA/Federal Reporting
- Develop and implement HR policies and procedures to support the restaurant's goals and Chick-fil-A's mission of creating a positive impact on all who come into contact with Chick-fil-A.
- Provide guidance and support to managers and employees on HR-related matters, encouraging an environment of open communication and teamwork.
- Handle employee relations issues, including conflict resolution and disciplinary actions, with a focus on care and fairness.
- Maintain accurate and confidential employee records.
- Coordinate employee training and development programs, emphasizing Chick-fil-A's commitment to personal and professional growth.
- Administer employee benefits programs.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- At least 3 years of experience in an HR role, preferably in the hospitality or restaurant industry.
- In-depth knowledge of California employment laws and OSHA regulations.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in HR software and Microsoft Office Suite.
- Certification in HR (e.g., SHRM-CP, PHR) is a plus.
- A commitment to Chick-fil-A's values of customer service, excellence, and care.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Employee discounts
- Opportunities for professional development
Availability/Hour Allocation
- Must have open availability
- Able to work in restaurant Monday-Saturday, during all day parts
- Able to travel as needed for training/meetings/etc.
Please note:
We are hiring 1 Human Resources Director for each of our restaurant locations. Official job responsibilities and salary will be determined by experience and knowledge.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $65,000
