What are the responsibilities and job description for the Kitchen Lead (IN TRAINING) position at Chick-fil-A?
Chick-fil-A Post Road - Kitchen Team Director (IN TRAINING)
Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers' lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team! At Chick-fil-A we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.
The Kitchen Team Leader is responsible for :
Consistently delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.
Those behaviors include :
Sense of Urgency that creates surprisingly fast Speed of Service
Attention to detail that ensures preparation and production procedures are followed
Execution of systems that ensure a refreshingly clean environment
Maintaining a work environment that ensures and promotes food safety
Vigilant attention to the organization and appearance of the kitchen
As a Restaurant Team Leader you will :
Demonstrate a passion for the business and lead the overall operations
Lead daily activities to ensure guests receive excellent customer service
Demonstrate a strong awareness and concern for food quality and safety
Adjust to multiple demands and shifting priorities
Behavior Characteristics :
Work a maximum of up to forty hours per week in the restaurant
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to create a culture of innovation
Ability to receive and provide coaching to the team
Be able to connect with a multicultural team
Enthusiastically and passionately lead the Kitchen team
Requirements :
Minimum 2 to 5 years' experience working as kitchen leader in a similar restaurant concept.
Demonstrated track record of strong leadership and ability to lead high performing teams.
Demonstrated ability to achieve positive financial results.
Is genuinely hospitable, warm, sensitive, and polite to our Guests.
Excellent leadership and motivational skills.
Excellent interpersonal / listening / communication skills. Excellent problem resolution / Guest recovery skills.
Attention to detail and analytical skills.
Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
Remains positive and calm under stressful conditions.
High-level organizational skills.
Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
Commits to professional and personal self-development.
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